Refund policy

Please note: We are unable to make changes or edit an order after it has been placed. As a friendly reminder, please be sure to double check the items/colors/sizes in your order, and your shipping address to make sure all information is correct prior to placing your order! Please confirm before you continue.

RETURN/EXCHANGE POLICY:

As much as we love our products, we understand that not everything our customers buy is going to work out perfectly. Such a bummer! We are more than happy to help out with any returns or exchanges that may come up to help make life easier. Please see below for some facts about our return and exchange policy:

Returned merchandise must be received by us in the same condition as it was received by you (with tags attached).
All monogrammed items are FINAL SALE.
We offer store credit or exchanges ONLY for full priced items purchased with a discount code over 10%.
Merchandise purchased at Sail to Sable wholesale boutiques is not eligible to be returned through Sail to Sable – please contact the store that you purchased the item at.
Merchandise purchased during Warehouse Sales (online and pop-ups) is considered final sale.
Final Sale items are not eligible for return or exchange. All merchandise from the "SALE" section on www.sailtosable.com is FINAL SALE.
Please note: we ask for up to two weeks to process all returns and exchanges (you’ll find that often times we take care of these quicker!), but during periods of high volume (such as promotional sales or the holiday season) it can take a bit more time. We appreciate your patience and flexibility while we are still growing as a company!

Full-priced merchandise:

Within 15 days of delivery: Full refund, merchandise credit onto an e-gift card, exchange for another size/color or item of equal value
Within 30 days of delivery: Full merchandise credit onto an e-gift card, exchange for another size/color or item of equal value
Items Purchased with a Promotional Code of over 10%: merchandise credit onto an e-gift card, exchange for another size/color or item of equal value
All monogrammed items are FINAL SALE and not eligible for return or exchange